Legal access depends on local law
Our Legal notice sets the conditions for using the account, lobby and wallet paths, rather than promising access in every location. Eligibility depends on local law, so you must check the rules that apply to you before opening an account or entering a category. We may
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ask for phone verification and account details to confirm access, match payment records and investigate a policy concern. DANA, OVO, GoPay and QRIS appear as context chips because a wallet action can be connected to an account-policy check; bank transfer and virtual account records may also
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be reviewed. If a rule changes, we will place the updated wording on this page and keep the request path visible beside account help.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.